Introduction & Acceptance of Terms

This website is operated under the brand name Calivane by [Insert Registered Legal Business Name], referred to in these Terms as "Calivane," "we," "our," or "us."

By accessing this website, creating an account, submitting a wholesale inquiry, or placing an order, you acknowledge that you have reviewed the applicable terms governing your activity. When these Terms form part of a contract, your acceptance may be established through the applicable checkout, accepted quotation, purchase agreement, or other legally recognized method.

These Terms apply alongside any relevant product information, Shipping Policy, Return & Refund Policy, Privacy Policy, and individually agreed wholesale conditions. Where an expressly accepted written commercial agreement conflicts with these general Terms, the specifically negotiated agreement will take precedence for that transaction, to the extent permitted by law.

Business Customers & Purchasing Eligibility

Our wholesale services are intended for legitimate business purchasers, including independent retailers, fashion boutiques, online merchants, gift shops, hospitality businesses, and other commercial organizations seeking products for resale, business use, or professional distribution.

Prospective buyers must provide truthful business and contact details and must have the authority to enter commercial arrangements on behalf of the organization they represent.

We may request information reasonably necessary to confirm business eligibility, including registration details where applicable, business addresses, company websites, resale credentials, or other relevant purchasing information.

Submission of an inquiry does not guarantee wholesale approval, exclusive pricing, access to every product, or acceptance of a future order.

Wholesale Account Registration & Security

Where wholesale account registration is offered, customers are responsible for maintaining accurate account details and promptly updating information concerning their business identity, shipping address, authorized purchasing contacts, or other details that may affect transactions.

Account credentials should be protected against unauthorized access. Buyers must notify Calivane promptly if they believe an account has been compromised or used without authorization.

We may review account applications, request additional verification, or restrict access where reasonably necessary to address security risks, suspected fraud, inaccurate business representations, legal compliance concerns, or material breaches of these Terms.

Any customer-specific prices, payment terms, or product catalogs are available only where explicitly assigned and activated for the relevant business account.

Our Products, Descriptions & Availability

Calivane offers a curated selection of sleepwear and lifestyle products, including women's pajama sets, mulberry silk sleep masks, pillowcases, gift-oriented sleep accessories, satin lounge slippers, and bridal-inspired indoor footwear.

We endeavor to provide clear descriptions of materials, patterns, available sizes, colors, decorative elements, packaging, and intended product uses. However, variations may occur between digital displays and physical products due to lighting, manufacturing batches, textile characteristics, and measurement methods.

Buyers should review individual product specifications carefully, especially when purchasing items described as silk, mulberry silk, satin, or other specialized materials. A product's exact fiber composition must be determined from its confirmed specification rather than assumptions based on its category or appearance.

Product availability may change without notice. Listing an item does not guarantee uninterrupted supply, immediate shipment, a particular batch, or the availability of every color and size variation.

Samples & Product Verification

Where sample purchasing is available, buyers are encouraged to evaluate relevant details such as fabric hand feel, workmanship, labeling, sizing, construction, and presentation before committing to substantial commercial orders.

Any material product specifications expressly agreed in writing remain applicable to the corresponding order. Samples are intended to support evaluation but may not necessarily represent every permitted variation in subsequent production batches.

Wholesale Pricing, Quotations & Minimum Orders

Wholesale prices may depend on product selection, approved business account, quantities, product variants, destination, negotiated arrangements, and other transaction-specific requirements.

Any applicable minimum order quantity (MOQ), minimum order value, case quantity, assortment requirement, or quantity-based pricing will be shown in the relevant listing, quotation, account pricing schedule, or written order confirmation.

Unless expressly stated otherwise, quotations do not include charges that are separately identified, such as freight, applicable taxes, duties, customs brokerage, or optional services.

Quoted prices and availability are subject to the stated validity period. If no validity period has been provided, the quotation should be reconfirmed before payment or acceptance, particularly where product availability or shipping conditions have changed.

No particular discount, minimum quantity, exclusive pricing tier, or preferred payment arrangement is guaranteed unless communicated through an authorized quotation or agreement.

Placing, Reviewing & Accepting Orders

Buyers are responsible for checking product descriptions, selected variants, purchase quantities, business details, delivery information, and any applicable order conditions before submitting an order.

Submitting an order request or receiving an automated acknowledgment does not necessarily mean that the order has been finally accepted. For transactions requiring manual review, acceptance occurs when Calivane expressly confirms the order or otherwise accepts it under the applicable checkout or written commercial arrangement.

We may contact buyers to verify details, resolve unavailable variants, clarify shipping arrangements, review unusually large orders, or address suspected errors before acceptance.

Order Changes & Cancellations

Requests to change quantities, products, recipient information, or delivery arrangements should be submitted promptly through our official contact channel. Changes are subject to feasibility, order status, supplier processing, and any separately agreed terms.

Once production, preparation, or dispatch has commenced, cancellation or amendment may no longer be possible. Any applicable cancellation charges must be supported by the agreed transaction terms and relevant law.

Payments, Invoices, Taxes & Currency

Available payment methods will be presented at checkout or specified in the applicable invoice, quotation, or written agreement. Certain payment arrangements may be available only to approved wholesale accounts.

Unless an approved payment-term arrangement expressly provides otherwise, payment is due in accordance with the conditions communicated when the order is accepted. Buyers must use authorized payment channels and provide accurate billing details.

Where invoicing is used, the invoice may identify purchased products, unit pricing, shipping charges, taxes where applicable, payment instructions, and any agreed payment deadline.

Prices are shown in the currency indicated on the relevant product page, checkout, or quotation. Exchange rates and currency-conversion fees charged by payment providers or financial institutions may vary independently of Calivane.

Taxes & International Charges

Sales tax, VAT, GST, import duties, brokerage charges, and other government-imposed fees may apply depending on the destination, buyer status, and agreed delivery terms.

Responsibility for these charges will be determined by applicable law and the terms confirmed for the specific transaction. Buyers should verify any applicable exemption or resale documentation requirements before placing an order.

Shipping, Order Processing & Delivery

We aim to provide clear shipping information for wholesale customers, including available delivery destinations, relevant fulfillment estimates, and shipping charges where practicable.

Order handling times may vary according to product availability, purchase volume, preparation requirements, supplier schedules, and logistics conditions. Any processing or transit estimate should be understood in the context of the specific order and the information confirmed by our team.

International shipments may be subject to customs inspections, carrier restrictions, import documentation, local holidays, adverse weather, and other circumstances beyond our reasonable control.

Buyers must supply complete and accurate recipient details and cooperate in providing any information reasonably required for lawful shipping, customs processing, or delivery.

Risk, Ownership & Delivery Terms

The transfer of risk and ownership is governed by the delivery terms, any accepted commercial agreement, and applicable law. Neither dispatch notification nor tracking availability should be interpreted as independently overriding an expressly agreed delivery term.

Further information is provided in our Shipping Policy. Customers placing time-sensitive orders should confirm all material deadlines and delivery requirements before finalizing the purchase.

Goods Inspection, Quality & Reporting Problems

Wholesale customers should inspect shipments promptly after receipt, taking reasonable account of the size and nature of the order. Buyers are encouraged to check quantities, product variants, visible packaging conditions, and any apparent transport damage.

If an order appears incomplete, incorrect, damaged, or materially different from the accepted specifications, the buyer should contact Calivane with the order reference, a clear explanation, and appropriate supporting evidence.

Relevant evidence may include photographs of the received items, shipping packaging, product labels, and affected areas. We may request additional details to help assess the concern and determine an appropriate resolution.

Reasonable inspection procedures do not override rights that cannot legally be restricted, including applicable remedies for defective or nonconforming goods.

Returns, Refunds & Commercial Resolutions

Returns, cancellations, refunds, and replacements are subject to our published Return & Refund Policy, the applicable order agreement, and mandatory legal requirements.

Because wholesale transactions may involve bulk quantities, special sourcing, seasonal merchandise, or business-specific arrangements, return eligibility may differ from an ordinary consumer retail purchase.

Buyers should not assume that unsold merchandise, a change in resale plans, or a change of preference automatically qualifies for return. Any commercial return authorization must comply with the conditions confirmed for the relevant order.

Where products are defective, incorrectly supplied, or otherwise fail to meet legally required or expressly agreed standards, we will assess the circumstances and applicable remedies. These may include replacement, correction, refund, or another appropriate resolution as required by law or agreement.

Resale, Brand Representation & Intellectual Property

Wholesale purchasing may permit approved business customers to resell genuine products in accordance with applicable laws and the conditions expressly agreed for the transaction. However, purchase alone does not establish exclusive distributorship, franchise rights, agency authority, or permission to represent a separate legal relationship with Calivane.

Buyers must not make misleading statements regarding material composition, origin, product performance, certification, testing, or other important product characteristics.

Any use of Calivane's trademarks, proprietary photographs, brand materials, product descriptions, or promotional resources outside legally permitted uses requires authorization from the applicable rights holder.

Retail partners are responsible for complying with laws and regulations applicable to their resale activities, including any relevant product labeling, import, advertising, safety, and consumer information requirements.

Acceptable Website Use & Account Conduct

Users agree to access this website lawfully and in a manner that does not compromise its performance, security, integrity, or availability for other visitors.

Prohibited activities include attempts to gain unauthorized access, malicious interference, fraudulent orders, submission of knowingly false business information, infringement of third-party rights, or automated collection of protected website content without proper authorization.

Where reasonably necessary to protect the website, affected customers, or commercial operations, we may investigate suspected misuse and take proportionate action consistent with applicable law.

Visitors remain responsible for their own account credentials and for ensuring that individuals acting on behalf of their businesses have appropriate authorization.

Liability, Warranties & Events Beyond Our Control

Calivane seeks to provide accurate product information and responsible commercial service. Nevertheless, website content may contain technical inaccuracies, temporary omissions, or information that becomes outdated as merchandise and business conditions change.

To the extent permitted by applicable law, liability for losses arising from website interruptions, inaccurate information, delayed performance, or contractual disputes will be determined under the relevant law and accepted contractual terms.

Nothing in these Terms limits or excludes liability that cannot legally be limited or excluded, or removes rights arising from expressly agreed product specifications and mandatory legal protections.

Events Outside Reasonable Control

Performance may be affected by events such as severe weather, natural disasters, transport interruptions, labor disruptions, customs restrictions, governmental measures, infrastructure failures, or other circumstances beyond a party's reasonable control.

Where such circumstances materially affect an accepted order, the parties should communicate in good faith about available options, taking account of any governing agreement and legal obligations.

Privacy, Changes & General Legal Conditions

Privacy & Data Protection

Our handling of personal information is explained in our Privacy Policy. Business customers should ensure that personal information they provide about employees, purchasing contacts, or delivery recipients is shared lawfully and appropriately.

Updates to These Terms

We may revise these Terms to reflect changes to our website, products, commercial practices, or legal requirements. The updated version will be published with its effective date. Changes will not automatically alter an already accepted contract unless lawfully agreed or otherwise permitted by applicable law.

Severability

If a provision of these Terms is found unenforceable, the remaining provisions will continue to apply to the extent permitted by law, unless doing so would fundamentally change the nature of the relevant agreement.

Governing Law & Dispute Resolution

The governing law and any agreed dispute-resolution arrangements for wholesale transactions should be identified in the applicable accepted commercial agreement. Where no valid agreement addresses these matters, they will be determined under the rules of applicable law.

Before commencing formal proceedings, business customers are encouraged to contact us to describe the concern and explore a commercially reasonable resolution. This request does not restrict legally available remedies or mandatory procedural rights.

Entire Agreement

These Terms, together with applicable policies, accepted orders, written quotations, and any valid negotiated agreement, form the contractual framework to the extent incorporated into the relevant transaction.

Customer Service & Wholesale Contact

For questions about these Terms, wholesale eligibility, product specifications, commercial quotations, accepted orders, payment details, or shipping arrangements, please contact the Calivane team through our official communication channel.

Brand: Calivane

Website: https://calivane.store

Email: service@calivane.store

Legal Business Entity: [Insert Registered Legal Business Name]

Business Address: [Insert Full Business Address]

Telephone: [Insert Business Telephone Number]

When contacting us about an existing transaction, please include the relevant order number, business name, and a concise description of the request so that our team can review it efficiently.